Safari Vet Care

Case Study

Services: Wellness Plans, Boarding, Grooming, Health map

Industry: Vet Care

Duration: Ongoing

Angular
About
About Safari Vet

About Safari Vet

about

Safari Vet is a website that offers pet wellness plans, boarding services, and grooming. There is a pre-made subscription for the pet in the wellness plan, and options have been provided in it to accommodate users' budgets. The subscription includes the tests and vaccinations that the pets require, as well as add-on options for a few vaccinations and medications that aren't commonly required for all pets. There is also the option to upgrade or downgrade the subscription, as well as a cancellation feature. You can board your pets and select a cage type based on your needs at the boarding service. There is also a feature in boarding that allows you to take pictures of your pet before boarding and after boarding, as well as note the medication details of pets if they are kept on any. They offer many services for pets under grooming services such as bathing, nail cutting, hair trimming, ear cleaning, and so on. These services are combined in different plans based on the needs of the pet. In addition, if they require any additional services for their pets, an add-on feature is provided.

Client
VISION OF CLIENT

Vision of Client

The client had a desktop app that had several flaws, so they wanted a web app with a subscription-based system for puppies, adult dogs, and other pets. The client wanted a web application for maintaining and keeping all processes transparent with their customers because desktop applications only had an admin panel, making maintenance more difficult. They also wanted to include boarding and grooming services in the web application, as well as a health map that provides a pet's health report and suggests medicines and products based on the results of the report.

vision
Challenges
Challenges

Challenges

challenges
  • It was initially difficult to convert a desktop app into a web app without having the actual codes and relying solely on its front-end design.
  • The client had envisioned a subscription-based system with numerous flaws that would be difficult to implement in practice.
  • Currently, everything is handled by a single clinic, but they hope to implement this system in 30 clinics in the near future. However, implementing it in 30 clinics poses the challenge of giving commissions because different clinics would have different percentages of commission intake and customers could go to any clinic, making it difficult to handle this type of situation.
  • When boarding services first began, there were only single-cage options for dogs, which made it difficult for dogs with puppies to be kept in separate cages.
  • Grooming costs were difficult to manage because a single price cannot be implied for different pets.
  • A particular groomer may be overbooked.
  • During the grooming service, the customer did not receive a runtime update of the pets.
  • Creating a health map that will provide pet reports based on questions asked to pet owners and answers given by them.
Solutions
Solutions

Solutions

  • Safari Vet web application was created by developers in such a way that managing software for clients became simple.
  • We proposed that the subscription plan include upgrade and downgrade features.
  • Extra services that were not required on a monthly basis were also added to the "add on" list, allowing customers to add those services to a cart other than their subscription plan if necessary.
  • In the boarding service, we have made various types of cages available for all types of pets based on demand and in greater quantity.
  • As per the user's request, we put multiple pets in a single cage for boarding.
  • The health map included the feature of providing a detailed questionnaire to the pet owner and generating a report based on their answers; the health map was divided into three sections: prevention, examination, and cure.
challenges
  • We included a feature in the web application for customers who only wanted bathing services for their pets and not full grooming services.
  • Groomers are not over or under-booked for that we implied a point plan if the groomer has points he can be booked for that day or else his next availability will be shown to the customer.
  • Pet owners were given a live tracking process of their pet, which showed that the bathing process was currently underway and that the grooming process had begun, and so on.
  • Bathers and groomers notified pet owners if they observed any abnormal behavior in their pets so that the pet could be cared for. This report was also saved so that other bathers and groomers could take note of it during the next session.
  • In our web application for grooming services, we added a feature that asks for the type and weight of the pet, and the price of the service is calculated accordingly.
Technologies
TECHNOLOGIES

Technologies Used

challenges

HTML

Structures a web page and its content.

challenges

Angular in frontend

for creating dynamic modern web apps.

challenges

Lumen in the backend

for creating high-performance micro framework APIs.

challenges

My SQL for storing Database

for storing application data, particularly web application data.

challenges

Less

It generates simple CSS that works across browsers. It is faster and easier.

Web Application
USERS OF THE WEB APPLICATION

Users of the Web Application

super-admin
Super Admin
customer
Customer
Groomer Admin
Groomer Admin
Groomer
Groomer
Bather
Bather
Accountant
Accountant
Socket.io
Clinic Admin
Receptionist
Receptionist
staff.svg
Staff
Benefits
BENEFITS TO THE CLIENT

Benefits to the Client

benefits
  • Most importantly their revenue multiplied every year, initially, they had 200 users and just 100 active subscriptions but after launching the web application currently, they have 600 active subscriptions and overall 1200 users.
  • After converting it into a web application software management for the client became very easy.
  • The management of subscriptions became transparent for both client and his customers.
  • They could handle multiple customer details and pet services at one-time.
Customer
Customer Benefits

Customer Benefits

As initially, it was a desktop application customers did not have any data with them, and whenever they required any information they had to contact the clinic, but after converting it into a web application the customers could access all the data related to their pets and whatever medication they are provided as well as their active subscription and billing which became a good and beneficial thing for maintaining transparency that the customer expects.

Testimonials
TESTIMONIALS

Their Words, Our Success: Client Testimonials

James Roling

We decided to partner with Webcodegenie and work with their developers directly for our customers. We had a partnership with Webcodegenie for over 5 years, and we have completed more than 20 projects together. Whenever we have a project or client whose requirements are not fulfilled in-house we have a tech partner standing always on our backside to help us. Their team is well organized and well structured.

Garrett

Garrett

The WCG team has been great to work with. They are reliable, knowledgeable and do whatever it takes to make a project successful. Whatever the task, they pull in the right people to make it happen, so you're never locked in to one person putting your long-term goals at risk. Thank you WCG team!

Gary Walker

I'd like to say a few words about the Webcodegenie crew. We've been working on small and large websites together, and they've all been developed with high quality and in a timely manner; I'm very pleased with the results of the projects we've been working on together. Their dedicated web developer was extremely knowledgeable, friendly, and communicative. Overall, the team was a pleasure to work with.

Web Development

Drew Gilkey

WebCodeGenie is a top-notch team which employs a structured agile programming process in their development. Amazing people and helpful. The team is friendly and easy to work with and always produce a good project experience. Besides the team being great, they are fast and efficient, met my deadlines and produced a great final product. I would recommend WebCodeGenie to anyone that is looking for software development. Their price is competitive, and the quality of their work is exceptional.

Bradon Smith

I've been working with Webcodegenie for the past two years to design and develop mobile applications for my clients. I am quite pleased with their services. They have outperformed my expectations. They have always been there, willing to assist us whenever we needed them. Our experience with Webcodegenie has been nothing short of extraordinary.

Web Development

Salvador Ocana

Having worked with WebCodeGenie for a few years, I am very impressed with their seemingly endless knowledge of Development and Project management, and especially how quickly they complete the sprints and every project within the set timeframe. Lines of communication are excellent, and they always do exactly what they say they will. My personal project was a couple of Software applications, WebCodeGenie completed the projects to my specifications and also provided the necessary specialized Support to continue to improve and implement new ideas.

Daniela Cordes

I would like to thank the entire team of Webcodegenie for helping us with our real estate management software. We had a very short time to complete our target and make an initial level product where the entire team came up with a lot more cooperation and worked hard to speed up the entire process. They designed and developed very user-friendly software. Thank you Webcodegenie for making this a great experience.

Michael Carruth

Michael Carruth

Our firm had struggled a lot to rescue our software development process. Initially, we were resistant to outsourcing the entire project because of its complexity and Industry knowledge. After doing a meeting with the Project Manager at WebCodeGenie, we have decided to move the entire product development to them. Our SDLC was never managed this efficiently before.

Yuvraj Sisodia

Yuvraj Sisodia

We used Webcodegenie to build a custom calculator. Our experience from start to finish was excellent. The entire staff is very professional and knowledgeable. There was constant communication and updates throughout the project which made the entire process simple and facile. We would highly recommend Webcodegenie.

Heather Drummond

Heather Drummond

This company rescued my app from a shocking experience with a different company. They helped me get back my code and restore it. They also made improvements, and working with them after what I had experienced was a delight. They were chasing me often, which I love! and they stuck to our agreement and quote for the work needed. They had good insights also to improve the app. I highly recommend this company!

Christoffer Bjorland

Christoffer Bjorland

I had the privilege of partnering with this company to develop an e-commerce platform for selling solar energy-related products, complete with a seamless payment system. The entire project was executed flawlessly, thanks to their exceptional skills and expertise. Their clear communication, prompt responsiveness, and timely delivery made the process smooth and efficient. I thoroughly enjoyed working with them, and I am confident in their capabilities to handle future endeavors. Their level of qualification and attention to detail exceeded all expectations, earning them a rating of +10. A heartfelt thank you for successfully bringing our solar energy e-commerce vision to life!

William Baxter

William Baxter

Thanks to the technical expertise of WebCodeGenie Technology Pvt. Ltd., the product is now the top-performing app in the US, much to the client's delight. The team was highly receptive to issues, and internal stakeholders were particularly impressed with the vendor's customer-centric approach.

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