Dixit Prajapati
Written By Dixit Prajapati SEO Manager

How to Claim Your Local Business Listings?

post date
December 4, 2023
How to Claim Your Local Business Listings
Reading Time: 7 minutes

Consider your local business as a hidden gem—full of potential, yet struggling for attention. That’s where claiming local business listings becomes crucial. Think of it as your online storefront, inviting customers to discover your business virtually. It’s not just about securing a spot on the map; it’s your key to gaining visibility and trust in the modern world.

In today’s tech-driven age, customers often turn to online searches before deciding where to shop or dine. By claiming your business listings, you ensure that when someone in your area looks for your services, they find you easily, creating a positive first impression.

It’s like extending a virtual handshake to potential customers, assuring them that your business is open, reliable, and ready to meet their needs. On the flip side, leaving listings unclaimed is like having a ‘Closed’ sign when everyone else is open for business.

Taking control of your online presence means curating accurate details about your business. Claiming your listings isn’t just a step; it’s a game-changer. It’s like putting up a sign that says, ‘We’re here, we’re trustworthy, and we’re the solution you’ve been looking for.’

Get ready to take charge of claiming your business listings—it’s like a roadmap to making your business more visible, trustworthy, and successful in your local area.

What is listing local?

Listing local” typically refers to creating and managing online profiles for a local business on various platforms such as search engines, directories, and social media. This involves providing accurate and up-to-date information about the business, including its name, address, phone number, business hours, and other relevant details. The goal is to enhance the business’s online presence, making it more visible and accessible to local customers who may be searching for products or services in the area.

Importance of Local Business Listings

  • Getting Noticed Online: Claiming local business listings is like putting up a sign in the online marketplace so people can find your business.
  • Showing Up in Searches: It helps your business show up when folks search for local services on the internet.
  • Making Friends with Search Engines: Claiming listings is like a friendly handshake with search engines, making your business more visible in search results.
  • Building Trust: It tells customers your business is reliable and cares about giving them the right info.
  • Shaping Your Digital Presence: It’s not just about being found; it’s about how people see your business in the digital world.
  • More Than Just Being Seen: It’s not just about showing up; it’s about building trust with customers in the long run.
  • Smart Business Move: Think of claiming listings as a smart move to navigate the online world and show your business in the best light.
  • Looking to the Future: See it as a step towards a future where your business stands out online and customers feel confident in choosing you.

Where do Consumers most commonly go for local business information

What Sites Should I List My Business On?

  1. Google My Business (GMB): The essential platform for local businesses, GMB ensures your business appears on Google Maps and local searches. It’s a must for visibility and customer engagement.
  2. Yelp: Yelp is a major player in customer reviews. Listing your business here can significantly impact your online reputation and attract potential customers.
  3. Facebook Business: With billions of users, a Facebook Business page is crucial. It’s a hub for customer interaction, reviews, and a way to showcase your business personality.
  4. Yellow Pages: The digital version of the traditional directory, Yellow Pages remains relevant. It’s a go-to for users seeking local services and information.
  5. Bing Places for Business: Don’t overlook Bing. Claiming your business on Bing Places ensures visibility on Bing search and maps, capturing users who prefer this search engine.
  6. Apple Maps: Essential for iOS users, listing your business on Apple Maps ensures visibility among iPhone users, expanding your reach within the Apple ecosystem.
  7. TripAdvisor: For those in hospitality or travel, TripAdvisor is essential—a top choice for travelers seeking local experiences and accommodations.
  8. Angie’s List: For service-based businesses, Angie’s List is a valuable platform. It connects consumers with trusted local services, making it an ideal place to showcase your business.
  9. Foursquare: Foursquare is known for its location-based recommendations. Listing your business here can attract users seeking recommendations and exploring local businesses.
  10. Better Business Bureau (BBB): BBB is synonymous with trust. Listing your business here adds credibility and reassures customers that you meet ethical business standards.
  11. HomeAdvisor: Essential for home service providers, HomeAdvisor connects homeowners with local professionals. Listing your business here can generate leads and build trust.
  12. Yellowbook: Similar to Yellow Pages, Yellowbook is another directory worth considering for local businesses seeking online visibility.
  13. Chamber of Commerce: Local chambers of commerce often have online directories. Joining your local chamber and listing your business can strengthen community ties and visibility.
  14. Local News Websites: Many local news websites have business directories. Listing your business on these sites can enhance visibility within your community.
  15. Industry-specific Directories: Depending on your industry, explore niche directories. These can include directories for restaurants, healthcare providers, legal services, and more.

Remember, the key is to choose platforms that align with your business and target audience. Regularly update these listings to ensure accurate information and engage with customer reviews for a positive online reputation.

How to Claim Your Local Business Listings?

If you’re taking charge of your local business listings manually, the claiming process is your golden ticket to verifying ownership and maintaining a strong online presence. Each online business directory has its own unique claiming process, but here’s a general overview of what you can expect:

Checking Existing Listings: When you initiate the claiming process, the platform may inquire if your business already exists in its index. It’s common to find a pre-existing listing, even if you haven’t created one. This could be the result of data flowing between platforms. Typically, you’ll enter your business name or phone number to uncover any existing records.

Reviewing and Updating Information: Once you identify existing listings, the next step involves reviewing and correcting any inaccurate details. You’ll also have the opportunity to add new or missing information, such as your business name, address, phone number, website, and business categories. Consistency is crucial, so ensure your core business details remain uniform across all listings.

Verification Process: The verification step is essential and can take place through different methods:

  • Immediate phone call verification using a pin number
  • Postal mail postcard with a pin number for verification
  • Email verification through a link
  • Video recording verification
  • Live video chat verification
  • If opting for postcard verification, be vigilant for its arrival, as it’s a crucial element in the process. These postcards, although plain, contain essential pin numbers and typically arrive within a few weeks. Check your mail diligently to avoid any misplacement.

Waiting Game: The time between verification and the appearance of your listing online varies across platforms. Some platforms make your listing live within days or even minutes, while others undergo a more prolonged manual review process, taking several months for approval. During this waiting period, refrain from making additional changes to submitted listings to prevent delays. Patience is key, but periodic checks will keep you informed on the progress.

Post-Verification Considerations: Certain platforms, such as Google Business Profile, may require re-verification for future changes to core data like business name or phone number. However, you can typically edit other fields, such as business descriptions and photos, without undergoing the verification process again.

Claiming your local business listings isn’t just a task; it’s like saying ‘hello’ to the online world. When you go through this simple process, you’re not just proving you own the business; you’re also creating a reliable and clear online image for people to see.

Tips for Local Listings: What to Do and What to Avoid

Managing your local business listings is a crucial aspect of building a strong online presence. Here’s a guide on what to do and what to avoid to ensure your business shines in local searches:

What to Do:

  • Claim and Verify Promptly: As soon as possible, claim your local business listings on platforms like Google My Business. Promptly verify your ownership to start making a positive impact on local search results.
  • Consistent Business Information: Ensure your business details—name, address, phone number (NAP), and website—are consistent across all listings. Consistency is key to establishing trust and resonating with both users and search engines
  • Complete Profiles: Fill out every section of your business profiles comprehensively. Include accurate business hours, a detailed description, high-quality images, and any additional information that can help potential customers.
  • Promote Customer Reviews: Actively urge happy customers to share their experiences. Positive reviews not only boost your online reputation but also play a role in improving local search rankings.
  • Regularly Update Information: Keep your listings up to date. If there are any changes to your business, such as new operating hours or a different phone number, update them promptly on all platforms.

What to Avoid:

  • Ignoring Customer Reviews: Never ignore customer reviews, whether positive or negative. Responding shows that you value customer feedback and are engaged in providing a positive experience.
  • Inconsistent NAP: Avoid inconsistencies in your business information. Inaccurate NAP details can confuse both customers and search engines, impacting your local search rankings negatively.
  • Neglecting Additional Details: Don’t leave any sections of your business profiles blank. Providing comprehensive information gives potential customers a clearer picture of what your business offers.
  • Overlooking Analytics: Don’t ignore the analytics provided by the platforms. Regularly check performance metrics to understand how users are interacting with your listings and make adjustments accordingly.
  • Ignoring Platform-Specific Features: Each platform may offer unique features. Don’t overlook these opportunities. Utilize attributes, such as adding products or services, offered by the platform to enhance your listing.

By following these do’s and avoiding common pitfalls, you can effectively manage your local listings, improve online visibility, and attract more local customers to your business.

How inaccuracies and errors in business listing information confused consumers in the last 12 months


In wrapping up this guide on claiming your local business listings, think of it as your business waving a confident hello to the online world. It’s not just about ticking boxes; it’s about forging a strong online presence. Ensure your details are consistent, profiles are complete and engage with your audience. Should you need assistance in navigating this digital terrain, our expert digital marketing consultants are ready to lend a hand in setting up your local business listings for success. Claim it, shape it, and let’s watch your business flourish in the online spotlight! If you need any assistance, our digital marketing consultants are here to help you navigate the process of setting up local business listings.

Dixit Prajapati
Written By Dixit Prajapati SEO Manager

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